Assessing Electronic Human Resource Management of Travel Agencies and Hotels in Minia Governorate

This research aimed to investigate the Reality of the application and use of electronic
human resource management (E-HRM) within travel agencies and hotels in minia
governorate. This research followed descriptive analytical methodology by using a
questionnaire tool. The study population was all human resource employees in travel
agencies and hotels in minia governorate. One hundred questionnaires distributed as a
sample of the study, only (84) returned questionnaires were valid for data analysis with a
response rate of 84 % from the total distributed questionnaires in travel agencies, and
only (80) returned questionnaires were valid for data analysis with a response rate of
80 % from the total distributed questionnaires in hotels. The questionnaires were
analyzed using descriptive statistics, Reliability analysis with the support of SPSS18.0.
The research reached several results, the most important of which is the presence of
clarity among the sample of the study of the importance of electronic human resources
management, the full awareness of the its benefits, which greatly helps to adopt and
develop (e-HRM) as the members of the study sample from the higher management
levels and those who influence decision-making.
The research thus recommended that travel agencies and Hotels should use E-HRM application
to improve organizational performance through providing all needs and wants of customer
services to reach customer satisfaction, and to achieve the competitive advantage