The Relationship Between Employees' Avoidance Coping Behaviors and Work-Related Risks in the Hospitality and Tourism Business

Document Type : Original Article

Authors

1 Associate Professor, Hotel Management, Faculty of Tourism and Hotels, University of Sadat City

2 Associate Professor, Tourism Studies, Faculty of Tourism and Hotels, University of Sadat City

3 Hotel Management Department, Faculty of Tourism and Hotels, Hurghada University, Egypt

Abstract

Employees’ avoidance coping behaviors have an ultimate significant role in mitigating and responding to potential risks. In light of JD-R theory, this paper seeks to understand the constructs that determine the perception and avoidance coping behaviors of employees about work-related risks in hotels and travel agencies and examines the mediating role of risk perception. This study used survey approach to collect data from Egyptian independent hotels and travel agencies, yielding 372 completed surveys. Importantly, the employees’ characteristics were found to positively impact their risk perception. The findings revealed that risk perception mediates the relationship between individual characteristics in terms of employees’ previous victimization, awareness, risk aversion, and their avoidance coping behaviors. Notably, in this study, new insights have been adhered to by considering the vertical job classification and investigating the case of subordinates.

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Minia Journal of Tourism and Hospitality Research MJTHR
Volume 18, Issue 3
December 2024
Pages 156-178

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