Breaking the Mold: An Analysis of Organizational Inertia and Its Impact on Employee Innovative Behavior and Organizational Performance in the Hotel Industry

AbdelGhany Yasin, Eslam Sayed; Qoura, Omar El Sayed

doi:10.21608/mjthr.2025.402794.1214

Breaking the Mold: An Analysis of Organizational Inertia and Its Impact on Employee Innovative Behavior and Organizational Performance in the Hotel Industry

Document Type : Original Article

Authors

¹ Lecturer, Hotel Studies Department, Faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt

² Professor, Hotel Studies Department, Faculty of Tourism and Hotels, Fayoum University, Fayoum, Egypt

10.21608/mjthr.2025.402794.1214

Abstract

Employee innovation in procedures, methods, and operations is crucial to organizations. Furthermore, inertia to change is a substantial barrier, and its impact has not been fully researched. The purpose of this research is to examine the impact of organizational inertia on organizational performance and employee innovative behavior attributes in Egyptian hotels. The study used a questionnaire to acquire quantitative data. A total of 335 valid forms (with an 83.75% response rate of) were acquired from the random selection of employees of five-star hotels in Greater Cairo. The data was analyzed employing WarpPLS 4.0. To get the research outcomes, multiple regression analysis was utilized to assess the study's hypotheses. Using the software (SPSS V.25), the study indicated that insight inertia and psychological inertia had a detrimental effect on organizational performance. In contrast, action inertia has a positive impact on organizational performance, and the research findings suggested that there is a large detrimental impact of organizational inertia on employee innovative behavior. The present research contributed to eliminating organizational inertia to increase organizational performance and improve employee innovative behavior for the hotel business. Based on the findings, the study suggested that Egyptian hotels embrace the ideas of organizational inertia and employee innovation by providing training programs for staff members and emphasizing the need to create organizational units that focus on utilizing and investing in hotels' internal resources and potential as well as seizing new opportunities.

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